XIMA
Xima Software was formed by a group of former Avaya Business Partner IP Office engineers and tech support personnel. After several years and hundreds of IP Office installations, Xima's founders identified a growing need for inexpensive, accurate, and easy-to-use call reporting and recording software for the platform. They needed a reporting suite that would only take a few minutes to install, would show the details of every event that happened on a call instead of just a vague summary, and could report on all users, groups, and trunks without licensing headaches. With those principles in mind, they developed Chronicall.
Xima Software's Chronicall is a robust call history and reporting suite for Avaya IP Office. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software. It provides far more detailed and accurate information than the competition by connecting directly to your phone system and logging everything that happens on each call, from the moment it starts to the second it ends.
With a thin-client web interface and no licensing restrictions, Chronicall is simple to deploy and scale. A single inexpensive site license allows you to report on all of your agents, groups, trunks, and extensions with absolutely no configuration of your phone system.