Brocade
Brocade leads the industry in providing comprehensive network solutions that help the world’s leading organizations transition smoothly to a virtualized world where applications and information reside anywhere.
As a result, Brocade facilitates strategic business objectives such as consolidation, network convergence, virtualization, and cloud computing. Today, Brocade solutions are used in over 90 percent of Global 1000 data centers as well as in enterprise LANs and the largest service provider networks.
Brocade networking solutions provide industry-leading capabilities for storage, Ethernet, and converged networking environments.
http://www.brocade.com/products/index.page
Brocade Commitment to Quality
Brocade maintains a solid commitment to ensuring the highest levels of quality in the design, manufacture, and testing of its products. As a result, organizations can feel confident in their Brocade networking solutions, knowing that they are using products that have met the most rigorous quality standards in the industry.
BROCADE QUALITY MANAGEMENT SYSTEM
The Brocade Quality Management System (QMS) is a holistic approach to quality that leverages the expertise, proven testing methodologies, and tools of engineering teams across Brocade to deliver the highest quality networking solutions. An integrated quality value chain, the Brocade QMS spans five key areas:
- Hardware design
- Software design and development
- Partner interoperability testing
- Manufacturing and operations
- Technical support
Hardware Design
Brocade engineers employ proven design techniques and a system of rigorous test and validation cycles to ensure the highest level of hardware quality. At the same time, they leverage existing product designs to minimize risks for potential quality issues. Brocade also works closely with OEM partners to ensure that its products meet the stringent quality standards of the world’s leading IT vendors.
Software Design and Development
As part of the Brocade QMS, Brocade software design and development adhere to a disciplined quality framework that includes several testing phases as well as ongoing customer quality monitoring. The types of testing include: Functional Verification Testing (FVT), Software Quality Assurance (SQA) testing, Integrated OEM Fabric (IOF) tests, and software sustaining Root Cause Analysis (RCA).
Manufacturing and Operations
The Brocade manufacturing team plays a vital role in the QMS, working closely with the engineering team to meet stringent quality, reliability, and cost requirements. The manufacturing process helps ensure that any defects introduced during product assembly (or by a purchased component variation) are removed—before the product ships to Brocade customers.
Technical Support
By leveraging best practices and fostering a culture of continuous improvement, Brocade can offer high-quality technical support throughout its eight Technical Support Centers, 170 parts depots, and 12 interoperability and testing labs. In addition, Brocade regularly assesses its support organization by gathering customer feedback on delivery quality, processes, systems, products, and offerings.