Chattanooga Business Telephone Systems
Intec is your authorized dealer for:
Integration of your voice and data, local or wide area networks, is a must in today’s competitive business environment. As technology continues to evolve, corporate networks must support voice, data, video and multimedia applications. Intec has the expertise to design, install and maintain even the most sophisticated of telephony networks including voice mail, fax servers, call recording, screen pop, predictive dialing, data base searches, web page interface, multimedia integration, ACD, IVR, virtual receptionist with speech recognition, telephone switching systems and communication servers.
Business Telephone Systems
Intec installs equipment only from the top manufacturers of major manufactures including Avaya, Mitel and Panasonic. Intec also provides hosted phone systems. Through our internal experience and contracting with top suppliers, Intec is able to bring the necessary resources together for any size project.
Contact Center/Call Center Solutions
Intec will custom design, and install any size or type of contact or call center. Whether it is inbound, outbound, traditional or Internet based; whether you have less than ten agents or several thousand, Intec has the expertise and the products to provide you with an end-to-end solution. From structured cabling, to agent evaluation and everything in between.
Voice Recording & Quality Monitoring
Quality assurance of your customer service agents is essential in today’s competitive environment. Intec provides and maintains state of the art digital recording and monitoring solutions. These systems can record voice, screen, internet chat and e-mail for documentation and storage of historical records, monitoring by supervisors and recorded playback for both agent training and information processing.
Intec installs and services phone systems throughout the southeast including: Chattanooga, Cleveland, Knoxville, Memphis, Jackson, Murfreesboro, McMinnville, Dunlap, Morristown, Johnson City, Franklin, Cookeville, Oak Ridge, Maryville, Bristol, Jackson, Atlanta, Athens, Macon, Marietta, Rome, Dalton, Chatsworth. Duluth, Augusta, Columbus, Savannah, Roswell, Huntsville, Birmingham, Fort Payne, Trenton, Columbia, Charleston, and everywhere in between.